Beware of Dengue Fever near Hyatt Regency Tokyo and Park Hyatt Tokyo!

September 5th, 2014

EDIT: The Dengue Fever scare of 2014 is now over!

Normally I would recommend checking out the nearby Shinjuku Chuo Park (aka Shinjuku Central Park) that borders both the Hyatt Regency Tokyo and the Park Hyatt Tokyo during the course of your stay. However, there are now reports that someone may have contracted dengue fever via a bite from a mosquito in this park.

Dengue fever, which has not had a major presence in Japan since the end of World War II, is a particularly nasty illness where symptoms can range from “fever, headache, muscle and joint pains, and a characteristic skin rash that is similar to measles.” In a small percentage of people, it can lead to far more serious symptoms, possibly even death.

Events at the park have already been cancelled. You should have nothing to worry about in the general vicinity of either hotel, but I would highly recommend avoiding going into the park until at least late fall, when the cold weather has settled in. If you must pass through for some reason, cover up and use bug repellent over any exposed skin. Better safe than sorry!

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Zero Night Stay Plan at the Park Hyatt Tokyo

June 27th, 2014

NOTE:The Park Hyatt Tokyo is no longer offering this plan.

If you search through the Offers page of the Park Hyatt Tokyo, you may encounter the following unusual offer:

Your Perfect Day

Enjoy an afternoon in our Park Deluxe Room with a leisurely brunch, access to Club On The Park spa, and cocktails at the bar for a perfect day.
  • Day use of Park Deluxe Room from 10:00 a.m. to 5:00 p.m.
  • Full breakfast or a set lunch at Girandole
  • Access to Club On The Park spa & fitness facilities
  • Evening cocktails at the bar per room
*This offer is not bookable on-line. For more information or to make a reservations, please call +81 3 5322 1234 or e-mail to reservation.phtoyko@hyatt.com. Not available through hyatt.com.

From the description, it sounds like you get to feel like a Diamond member for seven hours.  But can breakfast be eaten before 10:00?  Can the spa and fitness facilities be accessed before check-in or after check-out?  Which bar do you receive cocktails at, or do you get a choice?  Do the Twilight Service appetizers come with the cocktails?  And, most importantly, what does this cost?

Based on the answers to this, it might be feasible to combine the value of a Hyatt Regency Tokyo stay with a splurge of luxury just a stroll through the park away at the Park Hyatt.  But, as the description states, this cannot be booked online, and details that are online are sparse.  So I contacted the Park Hyatt Tokyo reservations department directly for further details.  And here they are!

  • Check in is at 10:00am.  Check out is at 5:00pm. The Club on the Park can only be used between these times.
  • For breakfast, you must stop by front desk beforehand so the breakfast will be registered to the room.
  • Diamond Suite Upgrade cannot be applied to upgrade from Park Deluxe Room to Park Suite.
  • Breakfast/Lunch can be received as Room Service (provided it is done after 10:00am check in time)
  • Evening cocktails are for one drink per person in the Peak Bar, and do not include Twilight Service.
  • Promotion is for weekdays only until December 26th, 2014 (December 20th-25th are blackout dates)
  • Not eligible for stay credit in Hyatt Gold Passport.

And finally, the one factor that determines whether or not this could a good deal:  the price.  I wasn’t going to ask about every rate for the rest of the year, so I choose a random weekday in mid-September, a time that I figured would offer a fairly reasonable rate.

The verdict?  A rate of 37,000 yen, or a total of 45,155 yen with taxes and fees (same for one or two adults) .

This is not very far removed from the fare for a full night’s stay!  What a shame.  While this rate is probably geared towards wealthy Japanese housewives, if they would price this around 20,000 yen (maybe a bit more if they weren’t quite so stingy with the use of the Club), I bet that they could make a lot of extra money on rooms that would otherwise go empty, and give many more people a taste of what makes the Park Hyatt Tokyo so special.

I give this rate a grade of 8 for creativity and a 3 for execution.  Not worth pursuing further.

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Tokyo Hyatt Fact Sheets

June 24th, 2014

On the front page of every Hyatt hotel website, there is a link to a very useful resource that few people take advantage of: the hotel Fact Sheet.

Buried in plain sight between Parking and Hotel Features.

Buried in plain sight between Parking and Hotel Features.

The Fact Sheet is a PDF file that offers a wealth of information on the hotel that fits on a single piece of paper.

A little too small to read here though, so click this to bring up the full file.

A bit small to read here though, so click this to bring up the full file.

If you’re wondering which Tokyo Hyatt hotel is right for you, printing these all out and comparing them side by side is not a bad little way of quickly comparing and contrasting the hotels to determine what is best for your situation.

To save you some time, here are direct links to the fact sheets of all Tokyo and Hakone Hyatt hotels:

Hyatt Regency Tokyo

Grand Hyatt Tokyo

Park Hyatt Tokyo

Andaz Tokyo Toranomon Hills

Hyatt Regency Hakone Resort and Spa

Give them a look over and see what you think!

 

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Lowest Price for Tokyo Hyatt Stays and Corresponding Point Redemption Values for the Next 12 Months

June 21st, 2014

If you have the flexibility to determine exactly when you can make your stay at a Tokyo Hyatt hotel, you may be interested in which specific time periods offer the best value for a stay.

I have gone through all of the rates at the Park Hyatt Tokyo, Andaz Tokyo Toranomon Hills, Grand Hyatt Tokyo, Hyatt Regency Tokyo, and the Hyatt Regency Hakone Resort & Spa to to determine the best value for hotel stays based on three criteria:

  1. Best regular rate
  2. Best regular rate w/free cancellation
  3. Best elite rate (including My Elite Rate for Hyatt Gold Passport Platinum and Diamond members)

Based on these values, I have also determined the base value of Hyatt Gold Passport at these hotels.  In other words, this is the minimum value that you will receive for redeeming your points at each particular hotel.

All results are based on the tax and fee inclusive rate for single night stays based on double occupancy and availability as of June 19th, 2014.  It is intended as a ballpark reference, and is not representative of realtime conditions.  To check on current availability and different variations of these searches, please utilize the Tokyo Hyatt Power Search and the Tokyo Hyatt Date Range Search tools.

The results by hotel are as follows:

Park Hyatt Tokyo

  1. Best Regular Rate: 47080 yen/night
    Dates Available: August 25th, September 1st-2nd, September 7th, January 18th, May 6th, May 7th
    Approximate Value Per Point: 1.57 yen (30,000 points per night redemption)
  2. Best Regular Rate with Free Cancellation: 55318 yen/night
    Dates Available: August 25th, September 1st-2nd, September 7th, January 18th, May 6th, May 7th
    Approximate Value Per Point: 1.84 yen (30,000 points per night redemption)
  3. Best Elite Rate: 44334 yen/night
    Dates Available: August 25th, September 1st-2nd, September 7th
    Approximate Value Per Point: 1.48 yen (30,000 points per night redemption)

Andaz Tokyo Toranomon Hills

  1. Best Regular Rate: 47996 yen/night
    Dates Available: January 4th – 8th
    Approximate Value Per Point: 1.92 yen (25,000 points per night redemption)
  2. Best Regular Rate with Free Cancellation: 47996 yen/night
    Dates Available: January 4th – 8th
    Approximate Value Per Point: 1.92 yen (25,000 points per night redemption)
  3. Best Elite Rate: 47996 yen/night (Currently no My Elite Rate cheaper than the cheapest Best Regular Rate w/Free Cancellation)
    Dates Available: January 4th – 8th
    Approximate Value Per Point: 1.92 yen (25,000 points per night redemption)

Grand Hyatt Tokyo

  1. Best Regular Rate: 47080 yen/night
    Dates Available: June 22nd-23rd
    Approximate Value Per Point: 1.82 yen (25,000 points per night redemption)
  2. Best Regular Rate with Free Cancellation: 55318 yen/night
    Dates Available: June 22nd-23rd
    Approximate Value Per Point: 1.82 yen (25,000 points per night redemption)
  3. Best Elite Rate: 44334 yen/night
    Dates Available: June 22nd-23rd
    Approximate Value Per Point: 1.46 yen (25,000 points per night redemption)

Hyatt Regency Tokyo

  1. Best Regular Rate: 20121 yen/night
    Dates Available: December 22nd, December 25th-26th, January 4th-9th, May 1st-2nd, May 8th-9th, May 15th-16th, May 22nd-23rd, May 29th-30th, June 5th-6th, June 12th-13th
    Approximate Value Per Point: 1.68 yen (12,000 points per night redemption)
  2. Best Regular Rate with Free Cancellation: 24160 yen/night
    Dates Available: December 22nd, December 25th-26th, January 4th-9th, May 1st-2nd, May 8th-9th, May 15th-16th, May 22nd-23rd, May 29th-30th, June 5th-6th, June 12th-13th
    Approximate Value Per Point: 2.01 yen (12,000 points per night redemption)
  3. Best Elite Rate: 16096 yen/night
    Dates Available: December 22nd, December 25th-26th
    Approximate Value Per Point: 1.62 yen (12,000 points per night redemption)

Hyatt Regency Hakone Resort and Spa

  1. Best Regular Rate: 36900 yen/night
    Dates Available: Many Dates
    Approximate Value Per Point: 1.48 yen (25,000 points per night redemption)
  2. Best Regular Rate with Free Cancellation: 36900 yen/night
    Dates Available: Many Dates
    Approximate Value Per Point: 1.48 yen (25,000 points per night redemption)
  3. Best Elite Rate: 29580 yen/night
    Dates Available: Many Dates Throughout 2014
    Approximate Value Per Point: 1.18 yen (25,000 points per night redemption)

As expected, Hyatt Regency Tokyo provides the best value in terms of money and overall point redemption value, though a Platinum or Diamond will see better value this year using their points for a stay at Andaz Tokyo (especially when staying with three adults, as Andaz Tokyo is the only hotel to not charge an additional fee for a third adult on an award stay)

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When a Suite is the Cheapest Room at the Park Hyatt Tokyo

June 9th, 2014

The following post is geared towards those that have obtained Diamond status in the Hyatt Gold Passport program.  If you do not have Diamond status, read up on what it is and how you can obtain it.

Hotels in Tokyo are notorious for strict capacity control.  And while the Park Hyatt Tokyo does offer some leeway with regards to children staying with two adults in a base room, they will not allow three adults to stay in a Park Twin or Park King.  This will affect you if you are travelling with older children, as all Hyatt hotels in Asia consider those 13 and older “adults” for booking purposes.

This has a big impact on elite Hyatt Gold Passport members, especially Diamond members, because only the base rooms are eligible for the 20% My Elite discount rate.  For example, suppose that we look at a three night booking in September.  If we do the search for three adults, we see the following:

My Elite rate for a Park Twin room for 39200 yen.

My Elite rate for a Park Twin room for 39,200 yen per night.

However, if we do the same search with three adults, then we cannot reserve a base room, and we cannot utilize the My Elite rate.  If we want a similar rate that allows free cancellation up to 24 hours before check-in, we will have to pay a rate 23,800 yen per night higher for a Park Deluxe room.

Hyatt Daily Rate for Park Deluxe XXXX at 60,000 yen per night.

Hyatt Daily Rate for Park Deluxe Twin at 63,000 yen per night.

However, we can also see that a Park Suite room is available.

Arguably the biggest benefit of Diamond status is the ability to take any paid reservation and, if availability exists, get a confirmed upgrade to a base-level suite, up to four times a year.  And the Park Suite does allow for three adults to stay.

So, the cheapest way for a Diamond to book a reservation for three adults in this situation is to utilize the following three-step plan:

1. Book the Park King/Twin room at the My Elite rate for two adults.

2. Call the Diamond Line (available on the back of your membership card) and use one of your suite upgrade certificates to upgrade the room to a Park Suite.

I prefer to hang up and make a separate call for the third step to be safe, but I really don’t think that there is anything wrong with doing this, so you could try doing this all in the same call if you like.

3. Since we now have a room that can accommodate three adults, call back and modify your room reservation to three adults.

The Park Hyatt Tokyo charges a fee of 8,000 yen per night for adding an adult to a reservation, which brings the final room rate of our suite to 47,200 yen a night.  That is 15,800 yen a night less that it would cost to reserve the Park Deluxe room.  Taking into account taxes and room fees, that would result in a savings of well over 50,000 yen (over $500 USD) for the stay!

Used wisely, Diamond status increases the quality of a stay while decreasing the costs.  How cool is that?

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