Two Corporate Rates Everyone Can Qualify For

June 4th, 2014

This i my first attempt at composing a post entirely with my smart phone, as I prepare for embarking on the most comprehensive Andaz Tokyo Toranomon Hills opening day coverage on the planet!

When you use hyatt.com to check room and rate availability, there is a special section for entering a “Corporate or Group Code”

Bring up this box by clicking Special Codes link

Bring up this box by clicking Special Codes link

This area is generally for use by businesses or groups to receive discounted rates based on contractual agreements with Hyatt. Most of these are not for use by the general public, but today I will introduce two codes that anyone can use for a 10% discount off the Hyatt Daily Rate.

1. Costco

Good for something more than buying twenty pounds of spaghetti sauce!

Good for something more than buying twenty pounds of spaghetti sauce!

The Costco rate can be accessed with corporate code 13365. It is available to anybody with a Costco store membership. This membership can be purchased for about $40 a year…but while the hotel may ask for a copy of your card, I can’t imagine that they actually call Costco to verify it, so once you have a membership card, you are probably good regardless of whether or not you choose to renew it.

2. Freelancers Union

Not to be confused with the Freeloaders Union

Not to be confused with the Freeloaders Union

The Freelancers Union rate can be accessed with corporate code B200936. They are an organization of people who do work on a free lance basis.

Don't let the bright red colors scare you, they're cool!

Don’t let the bright red colors scare you, they’re cool!

It’s even better than the Costco membership in that membership is free, anybody can apply, and the application can be done online with a simple form.

This phone makes me screenshots very long and skinny.  Sorry 'bout that.

This phone makes my screenshots very long and skinny. Sorry ’bout that.

Of course, the 20% discount with the My Elite rate is better, but for cases where that rate is not available, or if you do not have Platinum or Diamond status with Hyatt Gold Passport yet, it’s good to have these codes in your back pocket.

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Hyatt Best Rate Guarantee (or how to stay at Park Hyatt Tokyo for $267/night)

June 1st, 2014

Hyatt has a Best Rate Guarantee.  In short, they guarantee that the rates you find on their website are the lowest rates available for booking a room.  If you happen to find a place where the same room, under the same conditions (e.g. cancellation rate is same, extra perks offered are the same, etc.) on the same dates are immediately bookable, then Hyatt will not only match the competing site’s rate, but will take an additional 20% off of that.

For example, suppose we are looking to stay for a night at the Park Hyatt Tokyo on June 30th.  The Hyatt website Weekday Retreat Rate shows us the the Park Deluxe Room is available for 45068 yen, complete with free cancellation, free daily breakfast, and free late checkout until 4pm:

That's actually a pretty good deal in and of itself.

That’s actually a pretty good deal in and of itself.

Now let’s look for a room on Orbitz:

That certainly looks promising!

That certainly looks promising!

Let’s click the See details button to see more:

Yep, just as advertised.

Yep, just as advertised.

A Park Deluxe Twin or King, with free cancellation, free breakfast, and free late checkout to 4pm (the majority of of benefits that Hyatt Gold Passport members normally get at this property) is significantly cheaper than what we see on hyatt.com.

(lest we get hung up on the differences in currency, Hyatt does allow the competing rate to be of a different currency, as per their terms and conditions:)

In the event that the Competing Rate is in a different currency from the Hyatt rate, Hyatt shall convert the Competing Rate into the same currency as the rate offered on the Hyatt website. If, after conversion to the same currency, a Competing Rate is less than one percent (1%) lower than the Hyatt rate, then such competing rate shall not qualify for the Best Rate Guarantee. Such deviations are often the result of fluctuations in currency exchange rates and other factors beyond Hyatt’s control.

This rate has no problem covering the 1% fudge factor.

So Hyatt should take this $334 rate and take an additional 20% off, giving you a 27 hours (1pm check in during the week!) at the Park Hyatt Tokyo with free breakfast for $267.20 plus taxes.  But how do we claim this rate?

In the past there was a phone number to call to make claims, but just last week Hyatt converted to a web-based claim submission system:

Picture 29

Urk!

It is long and cumbersome, but your reward will be a $200 savings, and a big feather in your Tokyo Hyatt Fan cap!

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UPDATE: Andaz Tokyo room can NOT be booked for under $300 in July and August

May 27th, 2014

May 30th Update: The Rate Rules have changed to specify that a valid company ID is required:

Picture 11

While you may have a valid claim if you booked before this change was made, it is obvious now that this rate is not made available to the general public.

I will leave the remainder of this post intact for archival purposes, but you should not expect to get this room for only 30000 yen a night any longer.

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Stupid Hyatt Website Tricks: Booking 13 months out

May 18th, 2014

Here’s a bit of content that’s applicable to all Hyatt hotels, as I strive to push my reader count into double digits. If you have a good amount of experience with booking on the Hyatt websites, you are probably aware that the calendar function only allows you to select dates up to a year before the current date.  For example, as the date of this writing is May 18th, 2014, if I go to the Park Hyatt Tokyo website right now, I am unable to select a check-in date beyond May 17th, 2015.

Nope, one year out is all you get.

Nope, one year out is all you get.

You will notice that, when you click on a date in the calendar, it fills in the ARRIVE or DEPART text box to the right.  However, when you click on the text box, you can manually edit the date to anything you want!

Alright!  Imma book me a fifty year stay right now!

Alright! Imma book me a fifty year stay right now!

So, we can edit the date in the text box, but does doing so actually change the date that the Hyatt booking engine looks at?  Let’s give it a try! Let’s try to look up a night’s stay starting from June 14th, 2015.

Will it work?

Will it work?

We cross our fingers, click the CHECK AVAILABILITY button, and we get…this.

You didn't really think it would be that easy, did you?

You didn’t really think it would be that easy, did you?

The good news is that the booking engine did recognize the dates that we manually entered that could not be entered via the calendar tool.  The bad news is that it tells us, in no uncertain terms, that we cannot book dates beyond a year out. That is what happens if you try this from the top index page.  But let’s try something else now.  Going back to the index page, let’s proceed to enter in a regular date within the current year:

Just normal blah dates a few weeks from now.

Just normal blah dates a few weeks from now.

If the Hyatt website is not broken (and 96.3% of the time it’s not), you will get a correct set of results showing availability for the dates selected, in this case June 14, 2014 – June 15th, 2014.  Now from this page, let’s try manually setting the dates another year ahead, nearly thirteen months beyond the current day, click CHECK AVAILABILITY, and see what happens now.

Isn't trying the same thing and expecting different results the definition of insanity?

Isn’t trying the same thing and expecting different results the definition of insanity?

Well, whaddya know!

Then just go ahead and call me KWAZY!!!

Then just go ahead and call me KWAZY!!!

Success!  We can now see the hidden inventory beyond one year out! Please note: the Hyatt booking engine is very finicky with the format of the date strings.  Everything is taken care of for us with the calendar tool, but if you enter dates manually, you must be sure that they are entered EXACTLY in the following format: {first 3 letters of the month}{space}{slash}{1 space}{day rendered in 2 digits}{space}{slash}{1 space}{4 digit year} Here is an example of a date in a format that Hyatt’s website will accept: Jul / 07 / 2014 Here are examples of date formats that Hyatt’s website will not accept: July / 07 / 2014 (month not three letters) Jul / 7 / 2014 (day not two numbers) Jul / 07 / 14 (year not four numbers) Jul/07/2014 (spaces not used) From trial and error, I have determined that most hotels have rates entered for 30 days beyond one year out (one exception is the Hyatt Regency Hakone Resort and Spa, which appears to have rates for exactly one year only)  Try any more than 30 days beyond a year, and you’ll get the error message that we encountered in our first step.  I have not determined the exact time that the next day’s dates start becoming available, nor whether there is a defined time for this…perhaps that’s an extra credit question for some other aspiring Tokyo Hyatt Fan to work on. Additionally, if you go into this “extra inventory”, you may find rooms that are not normally available to book online.  For example, from the Hyatt Regency Tokyo website, over one year out you can book the Presidential Suite on the web.

This Presidential Suite is not nearly as impressive as that of the Grand Hyatt Tokyo or Park Hyatt Tokyo.  Not that I have any first-hand experience in the matter...

This Presidential Suite is not nearly as impressive as that of the Grand Hyatt Tokyo or Park Hyatt Tokyo. Not that I have any first-hand experience in the matter…

Anyway, if you really have your heart set on spending next New Years Eve at the Park Hyatt Tokyo, now, instead of waiting until 2015 like the unwashed masses, you can use your new-found trivial Hyatt website knowledge to jump to the head of the pack on December 2nd!

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Unpublished 20% discount at Andaz Tokyo Toranomon Hills

May 14th, 2014

While I await the replenishment of my creative writing juices, I thought I would pass along an unpublished 20% discount I found on the cheapest rates available for the soon-to-open Andaz Tokyo Toranomon Hills (henceforth reduced to “Andaz Tokyo”, as Toranomon Hills doesn’t need the extra advertising)

If we try a trial search for one night on August 21st, the lowest rate we can see is the Opening Special rate at 38400 yen.

Normal rate for Andaz Tokyo for August 21st, 2014

Normal rate for Andaz Tokyo for August 21st, 2014

At the bottom of the MAKE A RESERVATION box on the upper right corner, there is a link labelled SPECIAL RATES (AAA, GOVT, …).  Clicking on this link brings up a new box, that allows us to enter a “Corporate or Group Code”.  In this box, enter the code 21837 as shown below:

Be sure to enter in "Corporate or Group Code" box, not "Special Offer Code" box.

Be sure to enter in “Corporate or Group Code” box, not “Special Offer Code” box.

Once you have done this, cilck the CHECK AVAILABILITY button to refresh the rate.  When you do this, you will see two rates that show up as “Rate is Confidential”, and the Opening Special rate, which will now have a daily rate value of just 31493 yen.

Do not bother with the "Rate is Confidential" rates.  I have no idea what they are.

Do not bother with the “Rate is Confidential” rates. I have no idea what they are.

Clicking on the Show Rate Rules link, we see that the rules do not exclude anyone from utilizing this rate, only that it must be booked on the internet.

Picture 7

Please note that this particular rate is non-refundable/full-prepayment rate, so obviously you are taking a risk to book at this rate, especially for a hotel that hasn’t even opened and for which no reliable information is available.  But it’s a good start as to show how the Tokyo Hyatt Fan intends to dig deep to bring you information on the Tokyo Hyatts that you won’t find anywhere else (until they take it from here…but you’ll get it here first!)

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