Stupid Hyatt Website Tricks: Booking 13 months out

Here’s a bit of content that’s applicable to all Hyatt hotels, as I strive to push my reader count into double digits. If you have a good amount of experience with booking on the Hyatt websites, you are probably aware that the calendar function only allows you to select dates up to a year before the current date.  For example, as the date of this writing is May 18th, 2014, if I go to the Park Hyatt Tokyo website right now, I am unable to select a check-in date beyond May 17th, 2015.

Nope, one year out is all you get.

Nope, one year out is all you get.

You will notice that, when you click on a date in the calendar, it fills in the ARRIVE or DEPART text box to the right.  However, when you click on the text box, you can manually edit the date to anything you want!

Alright!  Imma book me a fifty year stay right now!

Alright! Imma book me a fifty year stay right now!

So, we can edit the date in the text box, but does doing so actually change the date that the Hyatt booking engine looks at?  Let’s give it a try! Let’s try to look up a night’s stay starting from June 14th, 2015.

Will it work?

Will it work?

We cross our fingers, click the CHECK AVAILABILITY button, and we get…this.

You didn't really think it would be that easy, did you?

You didn’t really think it would be that easy, did you?

The good news is that the booking engine did recognize the dates that we manually entered that could not be entered via the calendar tool.  The bad news is that it tells us, in no uncertain terms, that we cannot book dates beyond a year out. That is what happens if you try this from the top index page.  But let’s try something else now.  Going back to the index page, let’s proceed to enter in a regular date within the current year:

Just normal blah dates a few weeks from now.

Just normal blah dates a few weeks from now.

If the Hyatt website is not broken (and 96.3% of the time it’s not), you will get a correct set of results showing availability for the dates selected, in this case June 14, 2014 – June 15th, 2014.  Now from this page, let’s try manually setting the dates another year ahead, nearly thirteen months beyond the current day, click CHECK AVAILABILITY, and see what happens now.

Isn't trying the same thing and expecting different results the definition of insanity?

Isn’t trying the same thing and expecting different results the definition of insanity?

Well, whaddya know!

Then just go ahead and call me KWAZY!!!

Then just go ahead and call me KWAZY!!!

Success!  We can now see the hidden inventory beyond one year out! Please note: the Hyatt booking engine is very finicky with the format of the date strings.  Everything is taken care of for us with the calendar tool, but if you enter dates manually, you must be sure that they are entered EXACTLY in the following format: {first 3 letters of the month}{space}{slash}{1 space}{day rendered in 2 digits}{space}{slash}{1 space}{4 digit year} Here is an example of a date in a format that Hyatt’s website will accept: Jul / 07 / 2014 Here are examples of date formats that Hyatt’s website will not accept: July / 07 / 2014 (month not three letters) Jul / 7 / 2014 (day not two numbers) Jul / 07 / 14 (year not four numbers) Jul/07/2014 (spaces not used) From trial and error, I have determined that most hotels have rates entered for 30 days beyond one year out (one exception is the Hyatt Regency Hakone Resort and Spa, which appears to have rates for exactly one year only)  Try any more than 30 days beyond a year, and you’ll get the error message that we encountered in our first step.  I have not determined the exact time that the next day’s dates start becoming available, nor whether there is a defined time for this…perhaps that’s an extra credit question for some other aspiring Tokyo Hyatt Fan to work on. Additionally, if you go into this “extra inventory”, you may find rooms that are not normally available to book online.  For example, from the Hyatt Regency Tokyo website, over one year out you can book the Presidential Suite on the web.

This Presidential Suite is not nearly as impressive as that of the Grand Hyatt Tokyo or Park Hyatt Tokyo.  Not that I have any first-hand experience in the matter...

This Presidential Suite is not nearly as impressive as that of the Grand Hyatt Tokyo or Park Hyatt Tokyo. Not that I have any first-hand experience in the matter…

Anyway, if you really have your heart set on spending next New Years Eve at the Park Hyatt Tokyo, now, instead of waiting until 2015 like the unwashed masses, you can use your new-found trivial Hyatt website knowledge to jump to the head of the pack on December 2nd!